Don’t want to lose your place on the hold list?
Freeze your hold!
Freezing a hold allows you to maintain your place in the hold list while you are away. Patrons behind you in line will jump ahead until you unfreeze your hold, at which point you will move ahead normally. If you become first on the list, we will not fulfill your hold until you unfreeze, and then you will get the next available copy. You cannot freeze an item that is already awaiting pickup.
Follow these simple instructions to freeze holds:
- Log in to your account.
- Click on your list of holds. You will see a “Freeze” column on the far right side with a check box for each item you have on hold.
- Click the check box for each item you wish to “freeze”.
- To apply the freeze, click the “Update List” button at the top of the list. Your frozen holds should change color and display a row of icicles.